Service Support Specialist
Roles & Responsibilities:
We are looking for experienced Support Service Specialist for our 24*7 Technical Support Business Process, who have a strong knowledge of IT with high customer satisfaction. The successful candidates will plan, execute and drive assigned incidents to closure & customer acceptance according to pre-defined resolution deadline.
- A minimum of 1 years experience in IT Technical Support Service role.
- Must be Proficient in English language .
- Must be proficient in Microsoft Officea and Professional Email writing.
- Excellent in Team work and interpersonal skills.
- Exceptional ability to handle client/customers with prompt follow-up and resolutions.
Career