Interoperability Service

Product Integration

  • Strong Integration knowledge using HL7 V2, CDA, FHIR, XML, JSON and Flat files integration
  • Implemented and maintained Integration in 50+ hospitals world wide
  • Vue RIS/PACS Integration including CKMVS customization
  • Mentioned below are the list of HL7 Integration
    • HIS RIS Integration
    • HIS PACS Integration
    • HIS LIS Integration
    • RIS LIS Integration
    • Modality worklist Integration
    • MPPS Integration
  • Excellent knowledge on ADT, ORM, ORU, DFT, MDM. MFN, PDQ, SIU messages
  • Excellent knowledge on Mirth, Rhapsody and Cloverleaf interfaces
  • Excellent knowledge on PL/SQL and database
  • EIS installation, configuration and customization
  • Excellent knowledge on notification services for patient schedule, reminder, critical reporting notification and report distribution
    • SMS
    • LDAP
    • Email
    • FAX
    • Social media integration

Certified Professionals

  • HL7 V2
  • HL7 V3
  • CDA
  • FHIR

Integration Tools

  • Mirth Connect
  • Cloverleaf
  • Rhapsody
  • 3rd party interfaces

Development Language

  • C#
  • JavaScript
  • XML
  • JSON
  • Restful web services
  • Windows Service

Integration Services

Overview

AltiusTech Integration playbook depicts the overall lifecycle of implementation and key considerations during its vital phases like planning, execution and monitoring / support.

Lifecycle Steps

Plan
Setup
Implement
Monitor
Report

Project Monitoring Processes

  • Daily Project Standup
  • Weekly Dashboard Review
  • Fortnightly Senior Mgmt. Review
  • Monthly Project Review
  • Quarterly Engagement Review
  • Client Satisfaction Review

Project Supporting Processes

  • Change Management
  • Configuration Management
  • Metrics Management
  • Defect Analysis and Prevention
  • Internal Audits

Key Highlights and Considerations

  • Integration aspects taking EMRs and devices into consideration
  • Documentation approach from Regulatory compliance perspective
  • Data models and segments important from EMR standpoint
  • Scaled deployment approach
  • Recommended system specifications
  • Security recommendations

Integration Services Process and Delivery

Inteation Planning

  • Contract grwith sites under a region
  • Scope & Milestone agreement
  • Deliverables agreement

Critical Business Needs

  • Identification of critical Business needs
  • Access and Security needs
  • Regulatory needs
  • Engage relevant stakeholders

Documentation

  • Integration Plan with scope and milestone defined
  • Sign-off

Environments

  • Test, Staging and Production environments
  • Execution of checklist and installations of S/W
  • Identification of gaps and need of customization

Configuration

  • Certificate installation and configurations
  • Reliable messaging stores

Customizations

  • Setting specific customization as agreed in Integration Plan

Interface Implementation

  • Understand interface requirements
  • Design and Implement interfaces
  • Test interfaces with message simulation
  • Integrate with other systems in hospital set up and Go Live

Interface Enhancements

  • New interface/Minor Change Requests
  • Implement messaging from new source systems

Integration: Monitoring and Support Services

Infrastructure Monitoring

  • Monitor servers & applications
  • Monitor Cloud Infrastructure

Interface Monitoring

  • Monitor HIE product for failures and errors
  • Perform Data Quality Check

Message Reprocessing

  • Monitor and report errors
  • Reprocess errored messages

Infrastructure Maintenance

  • Database Maintenance
  • Cloud Maintenance

Application Support

  • Manage support tickets as per SLA
  • Bug Fixes, Testing and UAT
  • Client communication and management in per SLA

Administration

  • Database Administration
  • System health checkups

Reports

  • Reporting as per SLA